Privacy Policy

Effective date: February 18, 2026

China Medical Connect provides patient coordination services. This policy explains how we collect, use, and protect personal information.

1. Information We Collect

• Account information (name, email, phone).
• Medical files and related descriptions you upload.
• Appointment and service order records.
• Basic technical telemetry for service reliability and product analytics.

2. How We Use Information

• To provide care coordination, scheduling, translation, and logistics services.
• To process payments and maintain order history.
• To improve service quality, user experience, and platform safety.

3. Data Sharing

We share information only with service partners involved in your requested services, payment providers, and where required by law.

4. Data Security

We apply technical and organizational safeguards for data in transit and at rest. No system can guarantee absolute security.

5. Data Retention

We retain data for operational, legal, and support purposes, then delete or anonymize it according to applicable requirements.

6. Your Rights

You may request access, correction, deletion, or export of your data by contacting our support team.

7. Contact

Email: contact@medtourmatch.com